EngageMint | BPO brilliance.

ABOUT US

Tired of all the half-baked BPO solutions out there? So are we.

That’s why we’re flipping the script and redefining what’s possible. Our AI-powered solutions are not just ahead of the curve—they’re creating a whole new curve. Upward and onward, my friends! engagemint is a BPO company that’s as friendly and approachable as it is innovative. Since then, we’ve been on a mission to redefine the industry, one satisfied customer at a time.

Explore our services.

From powerful AI solutions to best-in-class call center support, Engagemint has your back.

Read the engagemint story.

We are driven by a passion for excellence and a commitment to data-informed solutoins.

Reach out, let's chat

There is no easier way to determine whether Engagemint is a fit – let’s connect!

WHAT WE DO

Our Key Services

Engagemint offers a suite of services that combine cutting-edge technology with personalized, friendly service. From AI (and human!) powered customer support to robust data management solutions, every service is designed with your company's needs in mind.

[01]

Customer Delight

Offering omnichannel support, AI-powered chatbots, customer feedback management, and crisis communication plans to ensure your customers are always satisfied.

[02]

Operational Excellence

Streamlining your operations with workflow automation, advanced analytics, custom reporting, and real-time dashboards. Our solutions cover essential functions like finance and accounting, HR management, IT support, and order fulfillment.

Our mission is to ensure that every call, every contact, and every communication not only serves a purpose but also enhances the customer's experience.

SERVICES

Our customer support solutions are designed to enhance satisfaction and reduce response times utilizing:

Omnichannel Support
Call Center Support
AI-Powered Chatbots
Customer Feedback Management
Customer Satisfaction Surveys
Training and Coaching
Dedicated Escalation Teams
Crisis Communication Plans

CX Auditing & Strategy
Workflow Automation
Advanced Analytics
Custom Reporting
Scheduling and Forecasting
Real-Time Dashboards
Feedback Loops
Risk Mitigation Strategies

OUR TECHNOLOGY

AI and Technology Approach

Our AI-powered solutions are not just ahead of the curve—they’re creating a whole new curve. We leverage advanced technologies to automate processes, enhance efficiency, and deliver actionable insights that drive business success.

Cutting-Edge AI Solutions

RPA
Automate repetitive tasks.

AI Chatbots
Instant responses to inquiries.

Predictive Analytics
Forecast customer needs and operational demands.

Innovative Technology Integration

Omnichannel Support
Unified interface and real-time data syncing.

Analytics & Reporting
Custom dashboards and detailed performance reports.

Secure and Scalable Infrastructure

Data Security
Advanced encryption and regulatory compliance.

Cloud Solutions
Scalable resources and robust disaster recovery plans.

"EngageMint transformed our customer support experience, making it seamless and efficient. Our customer satisfaction has never been higher!"

Janice D.

Cleantech Industry

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